The Most Effective Viral Marketing Methods

NOTE: Where I always try and rely on industry knowledge, facts and statistics in my posts, this particular post is based solely on personal experience.

LinkedIn Question:

What has been the most effective viral marketing method for your business and why?

My LinkedIn Answer:

By far I find narrowcasting activities have proven the most effective for me in terms of generating a viral campaign...

Below are 3 such narrowcasting activities I've implemented in my current position over the past year. I also find narrowcasting particularly effective while marketing during a recession.

1 - Writing 'Special Reports'

• Special Reports work great because they allow you to go into more depth about the Topic or Problem in question where you'll then be able to lead them to how your Product or Service (or Affiliate product) can fix there current problem.
• They give you Instant Credibility, which builds trust in your customer that you are knowlegdable in your industry.
• Website owners are always looking for quality "Free Stuff" to give away or offer to there Visitors and/or Subscribers.
• And your Contact Information will always be inside, no matter what. Meaning, as your report is being passed around the Internet you'll always be able to lead your potential customer back to your website where they could sign-up for your newsletter and/or read up more about your Products or Services you offer.

2 - Putting Together A 'Free eBook'

• Free eBooks work great as well and have the same benefits as I outlined through the special report. The only difference using this approach is, you can put together a free ebook in less time then it would take to produce your special report simply because it doesn't even have to be your own material inside, it can be someone else's.
• And they also allow you to target more then one Product or Service inside because free ebooks are usually a compilation of related articles targetting a particular problem leaving you room to diversify.

3 - Writing 'Articles'

• Writing Articles is probably ONE of the Best and Most Effective Ways to produce a wave of Viral Traffic to your website because every website owner needs FRESH content to feed to there visitors and/or subscribers.
• They also allow you to Target your audience's problem specifically that they're dealing with.
• And at the end of the article you have a spot called the 'Resource Box' to insert your personal Bio and/or Website information. Just imagine if your article were to be picked up by some Newsletter Editor with a large list or High Traffic website and they use it as a 'Featured Article' in there publication, you could see an INSTANT surge of targeted traffic to your website overnight. That's where your 'Resource Box' comes in.

Perhaps you've noticed what these 3 'viral' methods all have in common...

• They're in HIGH demand by website owners.
• They're HIGHLY Targeted.
• They give You INSTANT Credibility in your industry.
• They have YOUR Contact Details leading to Your website.
• ...they're all FREE!

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Is Direct Mail Really Dead?

LinkedIn Question:

Why do people think direct mail is dead. It's not! Comments?

My LinkedIn Answer:

"Direct mail is dead" is probably just too bold a statement. In reality, a complete and integrated companion marketing approach works best - utilizing a variety of venues to market your message - including direct mail, email, internet marketing, social media, etc.

I think this topic has been stirred a bit by the interpretations of an NPR article noting that the USPS is seeing less mail due to the economy. In the article, the Postal Service’s Senior VP of Customer Relations, Stephen Kearney, states:

"Our mail volume had its greatest decline since the Great Depression… We may have losses (revenue) that are larger than the $2.8 billion we had last year."

Source: http://www.npr.org/templates/story/story.php?storyId=99027132

Those looking to make their case may be misdefining "mail volume" as only direct mail pieces. But Americans are sending fewer packages and letters via USPS for a number of reasons, i.e. - the economy, email, availability of other carriers, etc. To twist USPS’ declining revenues into proof that direct mail doesn’t work is misguided.

That being said, however, I do feel the efficiency of direct mail has declined in the face of online inbound marketing tactics.

Here are some of my DM cons which has inspired me to ramp-up Web 2.0 activites and email marketing campaigns.

• Direct mail is often considered to be junk mail. Seldom does a one-shot mailing have the desired result. You must have a long term, well thought out marketing plan.
• Your piece is competing with dozens of other pieces for attention. If you don’t know what you are doing, it is easy to waste a lot of money.
• There is a relatively high cost per contact.
• It may be difficult to obtain updated, accurate mailing lists.
• There’s no data. Direct mail does not offer real time data like internet marketing campaigns can.
• Too many cheaper, more efficient options.

If you are moving forward with a Direct Mail campaign, I can only endorse it when done correctly, and that means including drivers to that next action step.

But beyond that I'd also advise to determine who you want to reach before you develop your direct mail program. This allows you to specifically target your message to fit specific needs. It is the best advertising medium for customizing your appeal. With improved database resources and demographics, you can effectively precisely target the prospect you are aiming at.

Also, carefully plan your package content, its design, and its message. Remember to attract the reader’s interest, it must be clear, concise and easy to respond to. Can't stress it enough... INTEGRATE... coordinate your mailing with other advertising methods to significantly increase your return. Also, presenting one specific offer instead of a variety of options is usually more effective.

Finally, figure out a way to diligently test and track your campaigns. I recommend the Direct Mail Marketing blog at marigoldtech.com for some tips on calculating DM ROI:
http://www.marigoldtech.com/blog/index.php/archives/calculating-direct-mail-roi/

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Cold Calling, Email Marketing and Lead Generation

LinkedIn Question:

Apart from Cold calling, what needs to be done to get more number of clients?

My LinkedIn Answer:

With all of the online marketing tactics available these days I do find cold calling less and less effective.

In as previous post, I have cited some statistics comparing the efficiency of cold calling to social networking (http://jenniferpriccimarketingstrategies.blogspot.com/2009/01/networking-plays-important-role-in.html#links). Social networking wins hands-down.

In the meantime, if you're going to use cold calling for lead generation it is important to sharpen your strategy...

• Use a top down approach
• The executive assistant is our ally
• “Be people with people”
• Standardize all leads regardless of source
• Start with a great database
• Script your introduction & create a calling guide
• Write a voicemail script
  
  NOTE: On average 20% contacts in a database change annually.

In addition, it is imperative to make the most of each call...

• Confirm the decision maker
• Find other players in the decision making process
• Gather basic information (eMail is critical)
• Start to talk about basic needs and concerns
• Leave your website address on voicemail messages
• Use phone and eMail combination
• Send an eMail follow-up

Regarding the last two points above, using an opt-in eMail marketing campaign can be a great way to generate leads and sales.

1. eMail is cheap. Which is why spammers love it. They don't care whether response rates are low because their costs are negligible. If you want to reach a large number of people and if you have access to a solid, opt-in list, go for it. A test sure won't cost you an arm and a leg.
   
   
2. eMail is fast. In two senses. First, your production time is minimal. As soon as you get an idea to test, you can write a motivating email, and hit the send button. Second, your prospect gets your email instantly so responses can start pouring in within minutes. Speed, from start to finish, means you can be a super-agile marketer.
   
   
3. eMail is a fabulous testing medium. As a result of the speed I mentioned above, you can get virtually instant answers to your marketing questions. Is a cross-sell offer going to be a winner? Send a group of prospects an email and you'll have an answer. Have you written two great headlines but can't decide which one to go with? Do some email testing and get your answer fast!
   
   Downloadable fulfillment pieces are instantly accessible. For example, if you're offering prospects a White Paper filled with valuable information, they can click through to your landing page, fill in a little qualifying information, and download your White Paper in under two minutes. The fact that they don't have to wait long to get their free fulfillment piece boosts response rates.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Networking Plays An Important Role in Getting Clients

LinkedIn Question:

Networking plays an important role in getting clients?
If you say yes the tell us how it helps... If you say No then tell why it doesn't help...

My LinkedIn Answer:

Social Networking should certainly help you and your business obtain new clients. In a recent answer I posted regarding Cold Calling vs. Social Networking I cited the following statistics:

Cold Calling Results

Outbound calls made 325
Meaningful conversations (pitches) and brand touches 80
Meetings made 4
Sales made (as a direct result of cold calling) 0

These are average conversion ratios for time spent but it comes with much overhead.

Social Media Results

Inbound calls generated 8
Meetings as result of inbound calls 3
Sales as a result of inbound calls 2
Brand touches (from site statistics unique views of content) 422
Visitors to sales associate's blog Subscribers (RSS) to sales associate's content 27
People following sales associate's Twitter 12
New contacts 71 (on LinkedIn, Facebook, WeCanDo.BIZ, etc)
Listeners to sales associate's Podcast 83
Opportunities to sell found 21
Online conversations had 39
Warm call list (names generated expecting a call) 11

The cost of the social networking blitz to find new business opportunities, other than time and internet connection are small, if anything at all. Most importantly 2 sales were closed, covering any cost associated with the activity and generating a very healthy return.

...If you are not getting results from social networking, you need to adjust how you network. Here are five tips to help you do just that:

1. You Should Always Network In The Right Forums. If your networking objective is to get clients, you should network in social networking communities that your potential clients frequent.
2. Network On A Regular Basis. If you are only networking when you need to get clients, you are wasting your time. Networking is not a one-time action; rather, it is a process of having others get to know you and building relationships with them. You need to use online social networks continuously to raise your online visibility and develop relationships with others.
3. Network, Don’t Sell. A business owner told me once “I keep posting about my business on every social network every chance I get, but have no takers.” This person is not really networking. Rather, he is selling his products and services instead of building relationships. Networking is about creating awareness for your products, not blatantly advertising them.
4. Provide Information About Your Business. While some people try to sell their products more then they should, there are others who don’t tell people anything about their business when networking online. Remember, if people you are networking with have no way of learning more about you your business, they will not be able to do business with you. How do you let others know about your business? Use a signature at the end of every message you post when networking online. Make sure your signature contains some information about your business and a link to your web site, so that everyone reading your posts can learn more about you and your business.
5. Invite Others To Subscribe To Your Newsletter. The best way to continue building relationships with people you meet on social networks is to ask them to subscribe to your newsletter. Use your signature when you are networking online to invite people reading your message to subscribe to your newsletter. When they do, you can continue building relationships even if you or they stop networking on the forum altogether.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Research to Demonstrate the Superiority of Online Market versus Traditional Marketing

LinkedIn Question:

What research is available to demonstrate the superiority of online market research versus traditional -- in terms of "soundness" and validity -- and and vice versa?

My LinkedIn Answer:

In my experience I do find that online marketing methods are more efficient than traditional marketing in terms of "soundness," "validity," and most importantly, measurability and ROI, however, I feel an integrated, 360-degree approach is really key to the marketing mix.

Here are some great statistics on the effectiveness of online marketing but it also speaks to integration as a winning approach:
http://www.clickz.com/3626795

I agree with (name ommitted) who asks whether online is really considered nontraditional at this point. However, given the current economic climate, I find online marketing the more efficient of the two.

Unfortunately, the traditional marketing and advertising sectors are bearing the brunt of the current economic conditions budget cuts. Emarketer reports that 59% of marketing executives initiated a decrease in spending on traditional marketing in 2008 and 65% decreased budgets for traditional advertising. Additionally, the Newspaper Advertising Association of America reports that total newspaper advertising revenues fell by $3-billion in the first six months of 2008, marking the lowest level in 12 years.

In stark comparison to the struggling traditional marketing sectors, online marketing firms have been steadily building market share for several years and are surprisingly unaffected by the current failing markets. Displaying a clear strength in a clearly chaotic business environment, both paid search and online advertising revenue have grown by over 28% since 2007. Marketing Sherpa reports that nearly half of medium to large businesses plan to increase their Search Engine Optimization (SEO) spending in the upcoming year.

If the economy has forced you into following the above trends, I find online marketing benefits outweigh those of more traditional methods in that online offers...

1. Quantifiable Results. Businesses who advertise online or use SEO can track and measure precisely how their company was discovered, the keywords used in a Google search, click through rates on advertisements, and direct sales results based on internet ads or searches. With this specific knowledge, tailoring campaigns to a particular market becomes easier and ROI can be easily monitored.
2. Flexible Messaging. With traditional marketing and advertising methods, there are no second chances at making an impression or communicating a message effectively. Once an ad is placed and printed it is essentially permanent. Online marketing is a much more forgiving and flexible option. If it is shown that internet ads are not getting enough attention, companies can quickly and easily make strategic adjustments and reap the rewards.
3. A Focused Approach. Using internet marketing, a company can hone in on specific customers that are searching for a particular product or service. Rather than convincing a customer to try their product, internet marketing works to position a company as a resource for those consumers actually seeking their specific business offerings.
4. Cost Effectiveness. SEO and internet advertising is quite cost effective in comparison with traditional marketing and advertising.

In the current economic conditions, more than ever, it is important to think strategically about where and how a marketing budget is spent. Those who understand this will be able to reap the rewards of greater market share when the economy eventually rebounds. With online marketing options showing marketers greater value, flexibility, and insight into the changing trends of the market, we can expect to see more companies advertizing online to help their firm weather the storm and succeed in the future.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

How Has Marketing Changed in the Face of this Economic Downturn?

LinkedIn Question:

How has your marketing changed in the face of this economic downturn?

Have your marketing efforts increased or decreased? Have you changed the ways you market? Have you changed your target audience? Have you changed your marketing message?

My LinkedIn Answer:

Change is almost always made during the down part of a cycle. Despite tighter business conditions, marketers should look to embrace the positive change this downturn can bring.

Only the wisest and stupidest of men don't change.

- Confucius

In an industry which tends to cut spending, staff and budget in times like these, it is important to focus on efficiency drivers in order to be better prepared when the economy turns around. The recession will definitely weaken some, maybe most, but it will leave more marketshare for the strong. It is an opportunity to distance yourself from competitors.

Here are just some of the steps I have taken to maintain savvy, value-driven marketing since the recession began in December 2007:

• Seek out pockets of demand; Focus on targets and segments that return - Re-trench bread-and-butter markets
• Sharpen value proposition
• Ramp up the Web and inbound marketing efforts, especially Web 2.0 and social marketing tactics
• Introduce narrowcasting activities into the mix such as whitepapers, podcasts and webinars
• Take advantage of less clutter by integrating forward-thinking strategies with traditional media buys
• Increase lead generation and nurturing... exit the recession with growing revenue
• Present ROI that links marketing to revenue goals

Seth Godin is calling this recession the opportunity of a lifetime. The opportunity is to find opportunities that deliver real value and have a future.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Are Video Ads the Future of Inbound Marketing?

LinkedIn Question:

Are video ads the future of inbound marketing?

I just finished reading a blog post on http://www.broadbandevolved.com that cites statistics predicting enormous growth in online local video revenue by 2012. It also projects that small- and medium-sized businesses will invest nearly 12% of their online advertising budgets in video ads because “people love online videos.”

Even though the statistics quoted in this post provide a convincing argument for the effectiveness of video advertising, I am still surprised. Personally, I view videos as annoyances that delay my acquisition of information. I would much rather read than take the time to view a video.

I am curious to know what others think about videos as advertising tools.

MyLinkedIn Answer:

I agree with the broadbandevolved.com blog post which projects online video becoming a huge revenue generator, not only because of it's proven effect on inbound marketing, but also because, one done correctly, it adds a viral component to any integrated marketing plan which has the potential to catapult a brand or message.

Where I can agree there are many traditional consumers who still prefer the written word, I do not feel that online video has, or should, replace written content. I do believe it can compliment this content, present it in a more precise manner, ad tone and authority and offer the opportunity to engage... engagement being an important part of the lasting impression equation.

In addition, in a down economy people are turning to Web 2.0 activities for their marketing mix and I personally find narrowcasting activities, such as webinars, particularly effective.

People love online video. Americans viewed a record 13.5 billion online videos during the month of October - with nearly 40% of them on Google’s YouTube - representing a 45% increase in video watching vs. a year ago (Source: comScore).

The numbers say a lot, but here are a few other reasons to consider doing more than watching online video:

• Inexpensive tools & software have made producing videos easier than ever
• Almost all online video services are free
• Online video is easily measured. Most services provide statistics on views, visitor demographics, and other valuable information

Here are some tips that I have found help escalate online video for inbound marketing purposes:

1. State Your Objective. Have a plan and tracking effectiveness
2. Be Yourself. Viewers respond to originality, so do what comes natural. Be inspired, make it memorable and capture the viewer's attention. Don't make your message too "salesy". You can increase your brand recognition with a very clever video without ever having to give a sales pitch.
3. Keep it Short. Online video should be shorter than 3 minutes to be effective. If you have a ton of ideas - make a series of short videos instead of one long one.
4. Write A Good Description. Video-sharing sites let you create "tags," which are words that describe your video. These tags, along with the title and description, are how your video will get searched for and located on video sharing sites. Search engines like Google have recently added video to their search results, so optimizing the metadata around your videos is increasingly important. The more "relevant" metadata you add describing your video, the more likely someone is to find your video.
5. Increase Your Online Profile. Now that you've launched the video online. How do you let people know about it? Embracing social media platforms as part of your communications mix is an integral first step.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

What Time of Day Is Best for Thinking of Ideas?

LinkedIn Question:

When time of day is best for thinking of ideas? Morning? Afternoon? Evening? Late at night? After midnight? When are you thinking creatively?

My LinkedIn Answer:

One of the first lessons I learned in college was to learn what times of day you are personally most productive. It takes some time and discipline, to monitor one's own efficiency, but in the end, I do not believe there is ONE time of day that is best for everyone, I believe it is up to YOU to decide.

Unfortunately, professionally speaking, we often don't have the luxury to CHOOSE what time of day we want to brainstorm. As a marketer, I find "mind mapping" an extremely effective exercise to spark creativity.

Mind Mapping* is a technique used to enhance thinking processes. Whether while taking notes during class, brainstorming a process or creatively collaborating on a project, it allows the user to record raw facts and pieces of information that fit together but that might not be noticed otherwise.

• Starting a Mind Map is easy. Simply write the name of the subject you are interested in the center of a blank piece of paper and draw a circle around it. All further levels will work from this starting point.
• Important facts or questions make up the second level. These are connected directly to the center point. For example, if using “Tell a Story” as the central idea, the second level could be the standard “Who, What , Where, When, How” questions.
• Delve deeper for more information. From this second level, all additional levels are connected. For example, under the “Who” heading, there could be sub-levels of “Who are the characters” and “Who is the audience.” Additional levels and ideas are placed on the Mind Map making sure they connect somewhere to the diagram. Using colors coded to the levels you are working on can also assist with the visual information. If one part of your map connects to another, link them.

To get more information on Mind Mapping, there is a video on YouTube of Tony Buzan explaining the concept:
http://www.youtube.com/watch?v=MlabrWv25qQ

There are also a wide variety of Mind Map making software available either free or on a trial basis.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Is Viral Marketing Still In Vogue?

LinkedIn Question:

Is viral marketing still in vogue? What are the lessons learned of launching effective viral campaigns?

My LinkedIn Answer:

VIRAL IS EN VOGUE... BUT CAN YOU REALLY "LAUNCH" A VIRAL CAMPAIGN?

In my opinion viral marketing will never be out of vogue, especially in today's economy. Viral campaigns yield the highest ROI... Information about your product spreads naturally, like a contagious disease... only a good one...

I once read up on the 5 C’s of viral marketing: Community, Compelling, Comedy, Charity, and Contest.

Let's talk Community...

We all know that viral marketing in the social media space is all about communities. In fact, I would argue that communities play a larger role than most people think, both online and offline. They can build a brand, kill a brand, make a career, break a career, influence elections, etc. Think about it; from an offline perspective, life is community driven through PTA organizations, church groups, sports leagues, stay-at-home mommy groups, and various school organizations (sororities, fraternities) to name a few. And of course online, you have Myspace, Facebook, Linkedin, Digg, Stumbledupon and hundreds of other social media sites jumping in the scene daily.

Within each of these online/offline communities consumers are talking and having conversations with each other. And, they are sharing opinions, experiences, advice, recommendations and commentary about products, services and companies usually based on real personal experience.

THIS IS VIRAL MARKETING.

The challenge with viral marketing is that it’s not always viral, if that makes any sense... Often, marketers plan for and label their marketing plans as “viral” but 9 times out of 10, it never catches on. It’s the things that just happen by accident that become viral. Remember the Diet Coke and Mentos video? At first, Coca-Cola distanced themselves from the exploding Diet Coke and Mentos viral video phenomenon, fearing it would damage their reputation and brand; however, just recently that have fully embraced the concept and now there are over 7,000 consumer generated videos on YouTube, millions of pageviews, hundreds of comments, and favored by thousands of fans. The community here is not only the millions of YouTube enthusiasts, but also the micro-communities of people and their offline conversations about these videos.

So, while I do believe it is impossible to craft a viral campaign, you can certainly try to influence one:

• Formulate your marketing message. Think about product or service you are advertising and create a message that communicates the benefits and uses of what you are selling. A website is nonnegotiable.
• Make the content on your website sharable. For example, you can allow readers to embed a funny video from your website onto their own blogs. An "email this article to your friend" link is another way information spreads from one person to another.
• Use email as a viral marketing tool. Include a marketing message about your product or service in the tag lines of your emails and also include your advertising message in auto responder emails you send to those who email you.
• Post your content on other Internet sites such as message boards and blogs. However, do this carefully; many forum managers are now aware of this practice and may delete your messages if they think it's spam.
• Incorporate your marketing message into rich media. Video clips and Flash games are very popular on the Internet, so if you have a great idea for this medium your message will spread like wildfire.
• Spread your message off line as well. Tell your friends and colleagues about your product or service and hand them business cards with the URL on them along with a catchy tag line, perhaps the same one you use in your emails.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Cold Calling or Social Netwoking

LinkedIn Question:

Which is more productive in generating new sales:
8 hours of cold calling
8 hours of social networking

My LinkedIn Answer:

RIP Cold Calling

Cold calling has been served notice, a new era beckons and with it an altogether different way of working. Social networking has arrived and will soon replace cold calling as the predominant method of prospecting in business.

I know many people will think that there is no replacement for activity, specifically picking up the phone. Yet, no matter how intelligent you are about cold calling, it is what it is – speculative, scatter gun selling, not to mention costly and increasingly ineffective.

Consider the following data I found online:

In a test which spent an equal amount of time cold calling and using social media (9 AM - 5:30 PM; M - F):

Cold Calling Results

Outbound calls made 325
Meaningful conversations (pitches) and brand touches 80
Meetings made 4

Sales made (as a direct result of cold calling) 0 These are average conversion ratios for time spent but it comes with much overhead.

Social Media Results

Inbound calls generated 8
Meetings as result of inbound calls 3
Sales as a result of inbound calls 2
Brand touches (from site statistics unique views of content) 422
Visitors to sales associate's blog Subscribers (RSS) to sales associate's content 27
People following sales associate's Twitter 12
New contacts 71 (on LinkedIn, Facebook, WeCanDo.BIZ, etc)
Listeners to sales associate's Podcast 83
Opportunities to sell found 21
Online conversations had 39
Warm call list (names generated expecting a call) 11

The cost of the social networking blitz to find new business opportunities, other than time and internet connection are small, if anything at all. Most importantly 2 sales were closed, covering any cost associated with the activity and generating a very healthy return.

The central question, however, is do modern-day sales people have the level of skill required to conduct a social media campaign individually? The simple answer is no. Not all salespeople will have the necessary skills, but having a skills gap is nothing new on the sales floor otherwise we wouldn’t have the multi-million pound training industry!

Can the skills be taught quickly and cost effectively? Yes. I have always taught people that sales is a process: follow steps one through five to achieve your aims. Social media networking can be processed as well, giving salespeople clear guidelines on the ‘how to’ and ‘how not to’. We spend millions every year teaching salespeople to cold call better, use the latest CRM (customer relationship management) system, be better team players and so on; and so it must come to pass that companies will need to train all staff to be ‘social media savvy’ as it extends far beyond just sales – marketing and service need to be in on the picture as well.

Naysayers?... Agreed, updating your Facebook or MySpace page with pictures of the weekend, playing silly games, nudging or poking other people is not the best use of your company’s time. But creating engaging, thought-provoking, discussion-opening content, centred around your products or services is.

Social media networking will reduce dependence on cold calling. I am not saying it will eradicate the need for the telephone – that perhaps is to bold an idea. But I am certain it will become the first step in prospecting for new business.

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Expert Knowledge in Event Marketing

LinkedIn Question:

I am currently working for a start-up that has launched a remarkable 3D display solution (without glasses) as a new marketing channel. We are looking to partner w/ event marketing agencies and I am helping the company devise a go-to-market strategic plan. I would like to get a better grasp of the event marketing agency industry, the different players involved, key challenges faced, and decision making process when adopting new technologies. If you are an expert in this field or know someone who is, I’d appreciate an opportunity to learn more about this space from you or your connection. Thanks in advance.

My LinkedIn Answer:

As an Event Marketing professional I highly recommend Event Marketer Magazine, the Event Marketer website (www.eventmarketer.com) and other Red 7 Media publications (i.e. BizBash... a whole NEW world of prospects) to learn more about the heavy-hitters in this field.

For their top 100 Event Marketing Agencies of 2008 visit:
http://directory.eventmarketer.com/agencyitlist/home

I also recommend checking out those agencies that specialize in branded entertainment and sponsorship activation:
http://directory.eventmarketer.com/agencyitlist/results/Sponsorship+activation+-+execution

Finally, for a thorough Event Marketing Agency list visit:
http://directory.eventmarketer.com/cat/Agencies

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci

Action List to get New Business

LinkedIn Question:

Time to reboot. If you were to write a action list to get new business beginning tomorrow - what would you write?

My LinkedIn Answer:

Here is a FUN exercise that I have found successful in getting new business.

There are FOUR graduating steps that are part of every sale:

1 - Get a lead, referral or introduction to a decision maker
2 - Get an appointment with a decision maker
3 - Complete a CNA with a decision maker
4 - Get a comitment to a close or to an action that leads to a close (proposal/estimate)

Assign one point to Step 1, two to Step 2 and so on...

Work toward getting TWENTY POINTS a week in ANY combination.

On the top of your daily to-do list put GET 4 POINTS... don't wait until Friday to try and get 20. If you tally 4 POINTS PER DAY you will never run out of prospects, your pipeline will always be full and you will become a RAINMAKER!

Jennifer Pricci
New York Based Marketing Talent For Hire!
jennifer.pricci@comcast.net

View my resume online at http://tinyurl.com/jenniferpricciresume

Read my recommendations and link with me at www.linkedin.com/in/jenniferpricci